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In the Preview Paycheck window, uncheck the Use Direct Deposit checkbox.Place a checkmark next to the affected employee(s) and select the Open Paycheck Detail button.Enter the check date and pay period to match the voided paycheck.Go to the Employees menu in your QuickBooks Desktop (QBDT) and choose Pay Employees.Create a Direct Deposit Offset (DD Offset) payroll item.Once done, you can now proceed to these steps in creating a replacement paycheck. I'll show you how.įirst, you'll need to delete the paycheck you've created to avoid duplicates and errors. This way, we can prevent overpaying your employees. You'll want to create a replacement paycheck and use the Direct Deposit Offset (DD Offset) payroll item. I appreciate you for laying out the details of your concern, Linda.

Error: QuickBooks has encountered a problem sending your usage dataĭrop a comment below if you have additional direct deposit questions or payroll concerns.Troubleshoot Payroll Service Server Error or Payroll Connection Error.It contains instructions on how to perform the process in each payroll type (non-direct deposit or direct deposit).įor additional resources, the links below will guide you on how to troubleshoot direct deposit issues as well as send payroll data. To learn more about the usage data or send payroll process, check the following reference: How to connect to Intuit's servers in QuickBooks Desktop Payroll.

In the Send/Receive Data window, click the View button to see the complete details of the transaction you’ll be submitting to Intuit. When there’s a pending direct deposit payroll to send, you’ll see the amount of the transaction. You’ll have to submit the data for verification. You’ll either see the Send Usage Data (for non-direct deposit users) or Send Payroll Data (for direct deposit and Assisted Payroll users) option. The message mentioned above will show when QuickBooks connects your data to Intuit's server. Let me help and guide you on how to handle the To Send message in your payroll. Thank you for coming back to the Community, LindaM3.